Frequently asked questions

How much does shipping cost?

Shipping is $11 within the US ($13.99 in California). Shipping is free on orders over $200.

How long does delivery take?

Your order arrives in 5 to 8 business days. We ship from Miami and you’ll get a tracking number by email as soon as your package leaves.

Do you ship internationally?

For now we ship only within the United States, from Miami.

How do I choose the right kit?

Every product page lists “How to use” and “Ingredients”. Questions? Message us in the store chat or call +1 (305) 588-0530.

Can I return a product?

We accept returns for defective items. You may also return an unused product with its security seal, tags and original packaging intact. See full details on our Refund & Returns page.

Are the ingredients safe?

We formulate with scientific backing and no medical promises. Every product page lists full ingredients.

How do I use my coupon?

Enter it in the “Coupon code” field at checkout. Coupons are single-use and expire.

Do you have a physical store?

We are an online store; we ship across the US from Miami.